Pink Lake Road Returns Policy
Not to toot our own horn, but TOOT TOOT TOOT! We love our neoprene Australian Lifestyle Products, and our beautiful, and unique, hand crafted leather items + commissioned fashion pieces. We think you will love them as much as we do, but if you don't, here's how to follow up a return item.
HAS YOUR ITEM ARRIVED DAMAGED? Contact us immediately to discuss.
We try to give as much information as we can about our products + many images, but if you still have questions, and to avoid a change of mind after delivery, don't be afraid to ask before you purchase. We can even custom make some items to match your needs and guarantee your delight!
Still unsatisfied? You have 30 days from receipt of the item, to return it to Pink Lake Road, at your own cost. No returns, refunds, or exchanges are applicable for items have been used, damaged, or otherwise not in the condition that they were originally sent and received. Refunds are not available for change of mind, a customer having sourced a matching item elsewhere for cheaper, or if your misuse has damaged the items. A refund will be paid to your nominated account once the item has been received, if it meets the terms above.
Custom items can not be returned or refunded in full.